Overstock Results Presentation Deck

easy delivery + support ■ ■ 'Shipageddon' was less impactful due to rigorous carrier planning in Q4 Delivery speed and on-time accuracy key drivers of customer satisfaction overstock. 1/5/20 2/5/20 3/5/20 % Orders Delivered On-Time or Early Note: % orders delivered on-time or early refers to small parcels only. + + + 4/5/20 5/5/20 6/5/20 7/5/20 8/5/20 9/5/20 10/5/20 11/5/20 12/5/20 Click to Delivery (business days) H + + 1/12/20 2/12/20 3/12/20 4/12/20 5/12/20 6/12/20 7/12/20 8/12/20 9/12/20 10/12/20 11/12/20 12/12/20 26

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