Q4 2020 Investor Presentation slide image

Q4 2020 Investor Presentation

Credit Quality $ in millions Non-performing Loans / Loans ASSET QUALTY TRENDS ACL/ALLL (1) / Loans (%) and ACL/ALLL ($) 3.33% 1.85% 3.50% $250 2.00% $225 1.80% 3.00% $200 1.60% 2.50% 2.50% $175 1.14% 1.40% 2.00% 1.68% 1.44% $150 1.05% 1.20% $125 1.00% 1.50% 0.96% $100 0.81% 1.00% 0.67% 0.65% $75 0.63% 0.66% 0.48% 0.46% 0.39% 0.80% 0.60% $50 0.40% 0.50% $25 $27 $29 $31 $36 $42 $57 $68 $238 0.20% 0.00% $0 0.00% 2013 2014 2015 2016 2017 2018 2019 2020 2013 2014 2015 2016 2017 2018 2019 2020 Non-performing Assets / Assets Quarterly Trend 9/30/20 12/31/20 Change NPL / Loans 1.20% 0.96% 3.78% (0.24%) 4.00% 3.50% Non-performing Loans $168.5 $123.3 ($45.2) 3.00% NPA/Assets 0.85% 0.64% 2.50% 2.00% 2.71% 1.54% 1.45% (0.21%) Non-performing Assets $183.1 $143.7 ($39.4) Past Due 30+ Days / Loans 0.13% 0.21% 0.08% 1.50% 0.83% 1.00% 0.64% 0.55% 0.64% Net Charge-offs (2) / Loans (YTD) 0.43% 0.45% 0.02% 0.50% 0.00% Credit Card Portfolio Net Charge-off Ratio (QTD) 1.26% 1.20% (0.06%) 2013 2014 2015 2016 2017 2018 2019 2020 ACL / Loans 1.77% 1.85% 0.08% Source: S&P Global Market Intelligence 2013-2020 (which metrics are as of December 31 of the relevant year) ALLL for 2013 - 2019 and ACL 12/31/20. $ (1) (2) YTD annualized net charge-offs. 9
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