Bed Bath & Beyond Results Presentation Deck
STRATEGIC UPDATE
mission, purpose & strategy
BED BATH & BEYOND
make it
easy to feel
at home
PRINCIPLES:
PILLARS:
PURPOSE
product
Refine & amplify
an exciting omni-
channel assortment
through a Millennial lens
that re-builds authority
and preference through
differentiation
and curation
PROFICENCIES:
PRACTICES:
stay
curious
& bold
customer
inspired
price
Invest in & clarify
compelling value
through more choice at
opening prices, relevant
own brands, and clear
price communications
to sharpen our specialty
for less proposition and
win-back customers
O
reconstruct
& modernize
our operating model and
decision-making to
drive and leverage
efficiency, effectiveness
and profitable growth
be
transparent
& collaborate
MISSION
re-establish our authority and be the preferred
omni-channel home destination driven by teams
consistently delivering balanced durable growth
omni
always
promise
Clarify & deepen
our relationship with
customers by
connecting,
engaging and
motivating them to
strengthen loyalty
and lifetime value
stabilize
& optimize
performance and
decision-making
driven by data, analytics
and machine-learning.
balancing magic and math
embrace
& drive
change
people
powered
place
Accelerate &
optimize connecting
with, inspiring and
energizing our customer
by becoming a truly
omni-always retailer to
serve their preferred
shopping needs
invest in
& construct
platforms and
partners that scale
personal experiences,
offers, content and
connections
act with
empathy
& integrity
performance
driven
people
Create & sustain
a talent engine and
culture that attracts,
retains and develops
high performance teams
who consistently
serve & deliver
operational excellence
and business results
operationalize
category and mission
roles/management
across functions, channels
and partners/suppliers to
align investment, activity
and attention
champion
diversity
& community
BED BATH &
BEYOND
PERFORMANCE
OVERALL
EBITDA
MARGIN
DO
TOTAL
SHAREHOLDER
RETURN
VOICE
OF THE
CUSTOMER
TOTAL
INVESTMENT
PORTFOLIO
(STORES
& DIGITAL)
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