HSBC Results Presentation Deck

Digitise: Enhancing our technological capabilities for our clients Technology spend % of total adjusted operating expenses Total Tech Spend22, $bn 18 2020 c.$5.7 +1 ppt 19 2021 c.$6.0 HH >21 2025 ambition23 Technology agile workforce24 % 5 % 2020 Cloud adoption25 c.20 2020 3x +7ppts 15 2021 27 2021 Strategy % HSBC Trade e-penetration26 4021 results #m % 69 2020 2021 HSBCnet wholesale mobile app payments volume27 5.8 2020 +15ppts Mobile active retail customers 28 38 2020 58% 84 +5ppts 9.2 2021 43 Appendix 2021 7

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