Telia Company Investor Day Presentation Deck
TRANSFORMING OUR COST BASE
Main cost reduction drivers
MANUAL WORK
MANY PRODUCTS
54
COMPLEX IT
ANALOGUE CUST. INTERACT.
MASS COMMUNICATION
EXPANDING OVER HEAD
NON-DATA DRIVEN
R
S = Sales & Marketing
= Other OPEX
= Resource costs
Δ Δ Δ
AUTOMATED WORK
FEW PRODUCTS
MODERN AND SIMPLIFIED IT
DIGITAL CUST. INTERACT.
TARGETED COMM.
REDUCED OVER HEAD
DATA DRIVEN
RSO
✓ ✓
✓ ✓ ✓
✓
✓ ✓
✓
✓ ✓ ✓
Transformation driven OPEX* reduction to 2023
SEK in billions
Resources
Sales &
Marketing
Inspire Connect Transform Deliver
Other
OPEX
STRATEGY UPDATE 29 JANUARY 2021
2BN
Total OPEX
reduction
by 2023
Target reduction in resources of which 1k in 2021
Restructuring costs to increase by around SEK 0.5 billion per year
*OPEX is defined as indirect costs, i.e. excluding COGS (such as network, equipment and content)View entire presentation