Royal bank of scotland group investor presentation

RBS Group Structure CUSTOMERS ■ Privilege I Ulster Bank ■ Direct Line I RBS I First Active ■ Churchill NatWest Direct brands ■ Personal I Coutts Business ■ Corporate Personal NIG ■ International ■ Small business ■Credit cards ■ Wealth management RBS NatWest RBS Greenwich Capital Commercial ■ Mid-corporate ■ Large corporate Financial institutions Citizens ■Charter One " Personal ■Business Commercial ■ Mid-corporate Ulster Bank RBS Insurance Retail Markets MANUFACTURING Corporate Banking & Financial Markets Citizens Technology Operations Services Slide 5

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