Overstock Results Presentation Deck slide image

Overstock Results Presentation Deck

■ Smart Value Reducing returns costs allows us to deliver a better price to the customer 3.5% 3.0% 2.5% 2.0% 1.5% 1.0% 0.5% 0.0% Q1 '15 Q2 '15 Q3 '15 Q4 '15 Q1 '16 Q2 '16 Q3 '16 Net Returns Cost % Q4 '16 Q1 '17 Q2 '17 Q3 '17 Q4 '17 Q1 '18 Q2 '18 Q3 '18 Q4 '18 Q1 '19 Q2 '19 Q3 '19 Q4 '19 Note: Net Returns Cost % = Net Returns Cost / GMS. loverstock. Naty customers for products and shipping and functional costs less recovery amounts received from customers, carriers and suppliers. GMS (gross merchandise sales) is calculated as the amount paid by measured the time of coupons reductions 23
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