Walkme Investor Day Presentation Deck
Utilizing WalkMe significantly impacts the business
bottom line.
FORRESTER
walk me
60%
TM
Reduction in
training time
<3 Month
Payback Period
50%
Savings in IT and
Help Desk tickets
20%
368%
ROI
Savings in software
licensing fees
35%
Increase in
customer retention
10%
Revenue growth from
current customers
Benefits from Employee-Facing Apps
Source: Forrester Consulting, The Total Economic Impact of WalkMe Digital Adoption Platform, October 2020
Note: The Forrester Consulting study referred to above was based on information provided to Forrester Consulting during interviews they conducted with organizational decision-makers from four representative customers, selected by us, with experience using our Digital Adoption Platform, as well as Forrester's assumptions
based on its own research. In selecting customers to participate in the study, we sought to assemble a group of customers that would provide a fulsome representation of our platform's capabilities. As a result, we selected customers from diverse industries, each with a diverse portfolio of use cases. All customers we
selected to participate in the study agreed to participate. The information provided during these customer interviews was then used by Forrester Consulting to create a modeled composite of representative customers reflecting characteristics of the interviewed organizations in order to examine the return on investment
that organizations may potentially realize from deploying our Digital Adoption Platform.
50%
Savings in customer
support costs
Benefits from Customer-Facing Services
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