Telia Company Investor Day Presentation Deck
TRANSFORMING TO DIGITAL
Starting point
Past initiatives unsuccessful, too narrow in focus
customer experience led transformation kicked-off
●
●
●
...
Legacy products and un-leveraged scale
... market leading products, 15% legacy retired
Complex and manual processes
encouraging results in front- and back-office
Value from data not yet unlocked
strong analytics team and technology foundation
Highly complex IT landscape and technical debt
favorable starting position for radical IT transformation
with common team and common delivery
1
1
See
1
1
Value creation levers
A customer experience-led transformation
... driving future products, processes, analytics, IT and operations
Products-as-a-platform across Telia, radical legacy take-
1
out
to enable fast time-to-market, scalability and efficiency
...
Inspire Connect Transform Deliver
Process simplification, digitization and automation
... to enable a lean Telia, real-time and high quality
Real-time analytics for pervasive data-driven decisioning
... to unlock full value of data for improved top and bottom line
Digital IT as future proof and lean business enabler
to deliver delightful digital customer experiences at lowest
cost
1
1
...
STRATEGY UPDATE 29 JANUARY 2021
1View entire presentation