Bed Bath & Beyond Results Presentation Deck
FISCAL 2020 HIGHLIGHTS
fiscal 2020: a year of fast-paced transformation enhances strategic
position for sustained success
Unlocked our Digital-First, Omni-Always
Potential
▪>$3bn of digital sales
▪ 10.6mn new digital customers; +95% vs FY19
▪ >1bn visits; 30% increase in conversion vs FY19
▪ >3.3mn app downloads
▪ 4.5mn customers placed a BOPIS order; BOPIS
represented 14% of digital sales
▪ 34% of customers placed 2+ digital orders
Established a World Class Team
▪ Strengthened executive team with new leaders in
Merchandising, Marketing, Digital, Stores,
Operations, Finance, Legal and Human Resources
▪ New industry-leading partners: Google Cloud,
Deloitte, Oracle, Shipt and Instacart
BED BATH & BEYOND
Strengthened our Financial Performance
▪ 3 consecutive quarters of comp sales growth
▪ Pivoted to sustained gross margin expansion
▪ >$600mn in proceeds generated from portfolio
rationalization; sold 5 non-core banners
▪ -$1bn gross debt reduction
▪ $422mn, or 20% inventory reduction
▪ $2.1bn total liquidity position
▪ $375mn of capital returned to shareholders
through accelerated share repurchases
Cared for our Associates, Customers &
Communities
▪ Launched Comprehensive Store Safety Plan to
protect our 38,000 associates and 37mn customers
▪ Delivered $10mn Bringing Home Everywhere
donation program to support communities in need
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