Zenvia IPO

16% ■ 45 ADJ. EBITDA & MARGIN (RS MILLIONS) 2018 10% SUSTAINING PROFITABILITY 36 2019 1% 3 2020 ZENVIA STANDALONE ✓ PROVEN PLATFORM PROFITABILITY RECAP TO REINVEST IN GROWTH LARGE MARKET OPPORTUNITY LEADING TO STRONG S&M / R&D INVESTMENTS ZENVIA PROFORMA Note: (A) 2020 figures consider unaudited proforma financial data for the year ended December 31, 2020, including expected D1 acquisition and Smarkio (acquired by D1 in Dec-2020), (2) 2019 figures consider standalone Zenvia, Sirena, D1, and Smarkio figures for the year ended December 31, 2019, (C) 2018 figures consider solely standalone Zenvia figures for the year ended December 31, 2018 33

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