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Verizon Investor Presentation Deck

RadioShack verizon Worsening relative performance across several metrics Declining source of gross adds Only 9% of total gross adds YTD; down 8% YoY ✓ Worst sales performance per door of national indirect - 47% below average ▪ Poor customer profile ✓ Churn - 29 bps higher than VZW direct postpaid ▪ High cost channel Bottom line: RadioShack relationship does not justify the cost Strong Direct Combined with Strategic Indirect Channels Enable Choices That Others Don't Have 19

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