Rentokil Initial Investor Day Presentation Deck slide image

Rentokil Initial Investor Day Presentation Deck

Hygiene & Wellbeing: The new Pest Control. 2. Shared, Successful Operating Model Focus on people-service-profit. High barriers to operational excellence - turning up in full on time every day, with high engagement and customer satisfaction. 3.6m after-service satisfaction surveys to date - we score 4.8/5 (July, 2021). Density experts - systems and KPIs: Product (more products on site) and Post Code (more customers in a territory) density generates increased margins. Shared infrastructure and overheads. Core Hygiene operating model Brian Lynggaard, Hygiene Operations Director, UK Industry leading ESG. Increasingly important to customers. Highly fragmented market - significant M&A rollup opportunity Both categories are highly cash generative Capital allocation model and returns $$$ Dividend M&A Cash ESG Shared density expertise and focus. Shareholder value Profit growth www Inminn c.90% portfolio/subscription business with multiple growth levers. Impact on society Employer of choice li Profit and margins Shared Operational Model. Density People. Health and safety Innovation and digital Price Great service ji Organic revenue growth Now business Customers Additional services to customer Strong EOC programme and retention levels in both Pest and Hygiene & Wellbeing ele .... Growth Portfolio/ subscription businesses with high levels of customer retention. Necessary service which is required by laws / regulations - which is increasing Strong differentiators exist in customer service quality, technology and digital innovation 11
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