HSBC Results Presentation Deck
UK RFB disclosures
Business performance
FY21 financial highlights
Revenue
o/w: WPB
o/w: CMB
ECL
Costs
PBT
o/w: WPB
o/w: CMB
Customer loans
Reported RWAS
£6.2bn
£3.4bn
£2.7bn
£1.0bn
£(3.5)bn
£3.8bn
£1.6bn
£2.1bn
£195.5bn
£83.7bn
3%
(FY20: £6.0bn)
3%
(FY20: £3.3bn)
5%
(FY20: £2.6bn)
>100%
(FY20: £(2.1)bn)
4%
(FY20: £(3.6)bn)
>100%
(FY20: £0.3bn)
>100%
(FY20: £0.1bn)
>100%
(FY20: £0.2bn)
2%
(FY20: £191.2bn)
(2)%
(FY20: £85.5bn)
Revenue up 3% vs. FY20
◆ WPB revenue up 3% from higher mortgage
volume, partly offset by lower rates
◆ CMB revenue up 5% from higher volumes
and fee income
Costs down 4% from lower headcount, partly
offset by the first-time allocation of the UK bank
levy
WPB
Personal gross mortgage balances, £bn
118.1
101.5
110.7
FY19
ic.£21bn¹
•
FY20
ic.£24bn
7.4
FY21
ic.£28bn¹
CYTD gross lending62
Continued strength in mortgage lending:
7.5% mortgage stock market share63; 4021
gross new lending share of 9.3%; FY21
gross new lending share of 8.8%63
r
◆ Buy-to-let mortgages of £3.0bn
◆ Mortgages on a standard variable rate of
£2.9bn
Personal unsecured lending balances, £bn
5.9 6.0
8.8
7.7 7.2
Credit cards
Other personal lending
FY19 FY20 FY21
Card balances up 4% vs. 3021, with
FY21 card spend up 13% vs. FY20 as
consumer confidence improves
Other personal lending down 6% vs.
FY20 primarily due to the impact of
restrictions on customer behaviour
0.25
0.20
0.15
0.10
Mortgages:
90+ day delinquency trend62, %
0.5
0.16
01/19 01/20 01/21
Interest-only mortgages of £18.6bn64
◆ New originations average LTV of 67%;
average portfolio LTV of 51%, stable vs.
FY20
1.0
0.0
Strategy
0.23
→ Mortgage delinquencies remain slightly
elevated vs. pre-pandemic as a result of a
market-wide pause in litigation activities,
now restarted
0.19
0.63
Credit cards:
90-179 day delinquency trend 62, %
0.89
01/22
0.40
01/19 01/20 01/21 01/22
Credit Card delinquencies remain below pre-
pandemic, reflecting lower utilisation and
customers deleveraging through the
pandemic
4021 results
CMB
Wholesale gross customer loans, £bn
67.1
FY19
70.2
Appendix
FY20
66.1
FY21
FY21 GTRF assets of c.£6bn, up
>40% vs. FY20 following a recovery in
trade activity
Provided £12.3bn of government-
backed lending to businesses since
March 2020
FY21 government lending balances of
£9.2bn, down £0.7bn vs. FY20 as
customers began repayment
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