SmileDirectClub Investor Presentation Deck
2 Trusted brand among customers & professionals
We have built a brand that our members love.
We have made considerable progress on brand perception, and our member satisfaction scores consistently track
higher than Telehealth peers.
smile
CLUB
Avg Rating (¹)
4.8/5.0 with over
90K member
reviews.
Approx. 20% of
members come
from referrals.
BBB rating of
A+
Total # of Reviews
100,000
90,000
80,000
70,000
60,000
50,000
40,000
30,000
20,000
10,000
0
Total Google/ Trustpilot Reviews
Source: Internal company surveys, public information. Data as of December 2021.
¹Average of Google and Trustpilot Review Ratings.
92,380
SDC
6,0 17
Teledentistry players
I've always struggled with my self image
and mostly with my teeth. Yes, I've tried in
past with braces. They're super expensive
and it's such a long process to go through
especially when you're already an adult. I
just recently got my Smile DirectClub
journey started and it's going great!
I've never felt so great in my life.
- Christina C., Holmen, WI
17,522
DSO
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