HSBC Investor Day Presentation Deck

Employee engagement¹ 60% 2020 Impacted by restructuring and branch closures 55% Energise for growth: Harnessing the opportunities from our new ways of working and upskilling 2021 75% Ambition Female leaders² 33.7% 2020 Intro +3.0ppts 36.7% CMB 2021 WPB 1. Employee engagement index represents the average % of respondents who would recommend HSBC UK as a great place to work 2. Senior leadership is classified as those at Band 3 and above in our global career band structure. Employees with an 'Undeclared' or 'Unknown' gender have been incorporated into the 'Male' category COO Risk Current focus areas Finance ◆ Preparing our colleagues for the future of work ◆ Targeted capability building and re-skilling to support internal mobility Establishing the leadership bench- strength and driving a performance culture Driving forward our Diversity and Inclusion strategy built around three pillars: representation, respect and reputation 15

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