Kore Investor Presentation Deck
Long track record of customer retention
LTM dollar-based net retention rate ("DBNER")¹
●
Existing customer base stickiness demonstrated by DBNER
Short-term revenue bump from large LTE Transition Program at our largest customer temporarily impacting DBNER growth until anniversaried and no longer included
in the DBNER calculation
103%
Q2 2020
103%
Q3 2020
106%
Q4 2020
108%
Q1 2021
113%
112%
Q2 2021
DBNER
114%
110%
122%
115%
122%
114%
114%
Q3 2021 Q4 2021
■DBNER excluding largest customer
Q1 2022
109%
Revenue impact from the significant LTE Transition Program at our largest customer
Q2 2022
100% 106%
92%
Q3 2022
103%
Q4 2022
Source: Company financials
(1) DBNER is calculated by dividing trailing twelve-month revenue by prior year trailing twelve-month revenue for the same customer cohort in both periods. Excludes revenue from both non go-forward customers, and
new customers that started generating revenue after the end of the base period
KORE
107%
126%
Q1 2023
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