Rentokil Initial Investor Day Presentation Deck
Making us Easier to do Business With
Meet Your
Account Manager
Meet Your Account Manager
Welcome
to Initial
Wewe Tems and Canton
P
Initial
*Trustpilot
00000
Rentokil
Initial
Claire O'Connor
would like to introduce myself as your account
manager at Initial Washrooms Hygiene
imited to providing you the ent
customer service that you deserv
Llock forward to working with you. f you have any
questions pleso feel free to corsad me
Claire can be contacted on
07973 461129
claire.oconnorgrentokil-initial.com
At Initial, we value our customers and we want to make sure that you
are able to get in touch with us, when you need us
Below are some key phone numbom that you may find useful
8
PAY
WIN
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●
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Initial
Service queries
If you have any service related questions please emai
we-customer support ungrentok-instal.com or 0320 0578352
E-billing
Our Services
We have been the experts in hygiene since 1905 and have been working to hap
our customers create sater and hygiarde washrooms
●
if you have any erg laled questions ulnave email
rpo-ebiling-uk.grentokil-initial.com or cal 0371765 3301
mylnitial customer portal
If you would like to meet your password or need some help logging
[email protected] or cal
0333 355 7640
We offer a range of hygiene
services including:
Feminina hygiene units
Aircare
Hand drying
Handwashing
Hard santising
Toilet paper dispensers
Floor mats
Helpful
Information
Three Months Together
Wacom with initial Washroom Hygene began three months ago and we hope that
you are appy with the service that we are providing you want
your account information in case you would to get a touch with u
khi bộ phi
Service Deption Signatur
Contact Comment Date
By now the following actions should have taken plate
The full son of you agreed producte
Registration and activision of your mytrnal account (our one sustomer
wuro sus conputant should have been in contact to make sure that
you a happy
if any of the above actions have not been completed then please use the beow
are to get in touch
Get in Touch
About Us
Intial customers benest from the knowledge of aut
experts who are supported by a national
network as well as our innovative product range,
tailored packages and our digital technologies
We are committed to ensuring the quality of our
service is second to none, and you can trust us
to provide the very best expertise and to deliver
excelent results.
Reading Your Invoice.
Initial
Your new intal invoice was took the the
example shown here, and we dete
service and products for the stated bing
www
to make the invorong process as easy for you
pending
the payment due date
oplums for paying your invo
contact detais in case you have any
questions
Download Full Size Invoice Sample
How are
Things Going
Initial
The Exp
For enquiring about NEW
products or services from initial
Our team member should have been in touch with you already.
We hope that you are satisfied with our response.
If there is anything else that we can help you with please get in touch.
0800 028 5525
Initial
Teng
younge cemy moon in touch
with a requal outin
ona bi address your service pr
We just wanted to follow up to make sure that your query has been
resolved successfully and that you have everything that you need from us.
If there is anything outstanding please let us know, we are always here
to help.
0800 028 5525
Initial
W0/9
For your recent
service enquiry
We just wanted to follow up to make sure that your query has been
resolved successfully and you have received the information requested.
Please let us know if we can provide any Burther help or if you have any
farther questions
0800 028 5525
Initial
Reports b
Benefits of this approach include:
It's fast as emails are automated (but personalised), with feedback automatically shared with the right departments
Reinforce things that are working well / customers would like to see more of
Getting earlier warning signs of an issue (& potentially resolving before becoming an issue)
Getting feedback more regularly & at scale
Making it easier to do business with Initial
For your recteque for
internation on your account
We hope that you are pleased with the progress we have made, and that
the information provided addressed your needs.
if there is anything else that you need from us please do not hesitate
to contact us anytime
0800 028 5525
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