Shareholder Event

2014 financial results Income FY13 FY14 £19.4bn £18.2bn Operating costs (excl. restructuring, conduct & £14.0bn £12.4bn litigation) Restructuring, conduct & litigation £4.5bn £3.5bn costs Impairment (losses) / recoveries Operating (loss) / profit £(8.4)bn £1.2bn £(7.5)bn £3.5bn Attributable (loss) RWAS £(9.0)bn £(3.5)bn £429bn £356bn CET1 ratio 8.6% 11.2% Leverage ratio 3.4% 4.2% XRBS

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