HHR Investor Presentation Deck
Customer base growth
Revenue by Type of Customer
RUB mm
27%
6,118
687
3,187
2,244
2018
hh
7,789
948
4,194
6%
2,647
8,282
959
4,352
103%
4,690
531
96%
1,535
5,832
693
3,068
2,308 2,624
254
2,972 1,275
779
2019 2020 Q3 2020 Q3 2021 9M 2020 9M 2021
11,443
1,275
2,072
6,524
3,644
Change, %
2019-2020 Q3 20-21 9M 20-21
1%
4%
12%
Solid growth across all client categories
1) Other includes foreign customers in Russia, other customers and other segments
109%
106%
97%
Key Accounts
84%
113%
76%
Customer Base by Type of Customer
Number of Paying Customers, '000
253
19
223
27%
2018
Small & Medium Accounts
322
26
285
11
2019
9%
Other¹
351
24
315
195
174
45%
283
18
254
289
20
258
55%
450
28
409
12.
10
11,
11
13
2020 Q3 2020 Q3 2021 9M 2020 9M 2021
Change, %
2019-2020 Q3 20-21 9M 20-21
(8%)
10%
6%
53%
46%
15%
38%
59%
15%
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