LegalZoom.com Investor Presentation Deck slide image

LegalZoom.com Investor Presentation Deck

LZ Transactions - shift to Freemium Focus on share and subscription growth, trading off transactional AOV/Revenue Business Formations (1) Transaction Revenue 103K Q4'21 129K Q1'22 113K Q2'22 117K 115K Q3'22 Q4'22 170K Q1'23 161K Q2'23 137K Q3'23 Year-over-year Growth % 12% (2%) (16%) 3% 12% 32% 42% 17% Units AOV Transaction Units (2) 211K $267 Q4'21 8% AOV(3) 267K $245 Q1'22 225K 226K $290 Q2'22 $258 Q3'22 211K $241 Q4'22 308K $202 Q1'23 283K $214 Q2'23 237K $242 Q3'23 Year-over-year Growth % (3%) (13%) (1%) 0% 15% 26% 0% 10% 3% (11%) (10%) (18%) (26%) (6%) 5% $57M Q4'21 8% $65M $65M Q1'22 Q2'22 $58M Q3'22 $51M Q4'22 $62M Q1'23 $60M Q2'23 $57M Q3'23 Year-over-year Growth % 6% (11%) (13%) (10%) (5%) (7%) (2%) (1) We define the number of business formations in a given period as the number of LLC, incorporation, not-for-profit and DBA orders placed through our platform in such period, excluding such orders from our operations in the United Kingdom. (2) We define the number of transaction units in a given period as gross transaction order volume, prior to refunds, on our platform during such period. Refunds, or partial refunds, may be issued under certain circumstances, pursuant to the terms of our customer satisfaction guarantee. (3) We define average order value for a given period as total transaction revenue divided by total number of transactions in such period. 28
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