Freshworks Investor Day Presentation Deck

Our largest customers already use multiple Freshworks offerings freshworks Top 20 Customers Customer 1. Financial Services 2. IT Infrastructure & services 3. Telecommunications 4. IT Infrastructure & services 5. Financial Services 6. Retail 7. Entertainment 8. Retail 9. Entertainment 10. Telecommunications 11. Financial Services 12. Retail 13. IT Infrastructure & services 14. Telecommunications 15. Financial Services 16. Entertainment 17. Financial Services 18. Hospitality 19. IT Infrastructure & services 20. Business Services Customer Service ✓ ✓ ✓ IT & Employee Service ✓ Note: Top 20 customers by total ARR as of June 30, 2023. ✓ ✓ ✓ Sales & Marketing ✓ Ⓒ2023 Freshworks Inc. All rights reserved. 81

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