Accolade Investor Presentation Deck

Engagement and Clinical Approach Drives Results 100% 80% 60% 40% 20% 0% 1% Assisted 42% 20% 0 - $2500 %Provider Engagement 79% 29% $2.5k-$10k Low-spend Families Nurse triage, benefits questions, provider search -Total Contacts 90% 40% 94% $10k to $25k 62% 52% |||| $25k to $50k 93% Middle-spend Families Disease management, maternity management, Rx support 98% $50k to $100k 70% $100k+ High-spend Families Case management, pre- admission/post-discharge support 25 20 15 10 5 O

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