Accolade Investor Presentation Deck

True Health Actions Drive Personalized FLCT Experience A Concept - Member Health Snapshot B Deployed - Alerts C Deployed - True Health Action Recommendations Regarding John Dale 03/22/1992 A B The Horn & Bulletin HIPAA John Dale Need to know Health Snapshot Actions to Take Clinical Risk Level: High Risk Chronic Conditions: Chronic pain, stiffness of right knee, obesity, and osteoarthritis Medications (past 6 months): 8 different medications filled OON usage This member has recently used an OON provider Profile Benefits Claims Provider Care History A Unnecessary ER visits Educate Member on urgent care and alternatives to emergency room. True health actions Preferred language Member prefers to primarily speak Spanish Primary Recommendation Warm transfer member to Accolade's EMO Intake Coordinator Enroll member into Musculoskeletal Program (MSK) Revised Virtual PCP Example (specifically PlushCare) Current reasons & tasks Benefit question Open Tasks (2) Unresolved reasons & tasks Claims question Wrap View more Open Tasks (1) Member account details Date of registration: Last mobile login: Last member portal login: Next step actions Action outcome Select Member forgot password HIPAA must be verified before button becomes enabled. Action outcome Select Notes 06/26/21 Action outcome Select 08/15/22 08/15/22

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