Q2-16 Financial Results Highlights

Appendix Strategy Financial & Operating Performance Emirates NBD Profile Operating Environment Operating Costs and Efficiency Highlights • • measures In Q2-16, costs improved by 2% q-o-q following cost control implemented in Q1-16 and increased by 6% y-o-y on the back of late 2015 growth in anticipation of increased business volumes, which has since been contained in light of the new economic reality Cost-to-Income Ratio rose by 0.6% q-o-q to 32.6% as lower exceptional income compared to the preceding quarter more than offset cost reductions Adjusted for one-offs, the Cost-to-Income Ratio for H1-16 was 33.0% ⚫ Cost-to-Income Ratio expected to remain within 33% management target as recent cost reduction measures continue to take effect Cost to Income Ratio (%) 33.3 32.6 31.2 31.3 30.1 31.0 32.3 29.6 1 Q2 15 Q3 15 ..Target Q4 15 CI Ratio (YTD) Q1 16 Q2 16 CI Ratio Cost Composition (AED Mn) +6% 1,357 1,250 1,226 1,157 1,126 -2% 859 759 848 819 755 97 85 90 116 88 98 89 93 99 97 223 188 286 215 212 Q2 15 Q3 15 Q4 15 Q1 16 Q2 16 Staff Cost Occupancy Cost Depr & Amort Other Cost Emirates NBD 17

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