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Investor Presentaiton

BUSINESS REPORT For the fiscal year from April 1, 2022 through March 31, 2023 I. Matters concerning Current Status of the Group 1. Business Progress and Results (1) Initiatives to Realize Group Management Vision "Move Up" 2027 With the aim of realizing "Move Up" 2027, the Group will pursue efforts to "Enhancement of Profitability: Restructuring of our Growth and Innovation Strategy," "Fundamental Strengthening of Management Culture: Structural Reform," "Promotion of Strategies for Growth Foundation,” and “Practice of ESG management,” while continuing to position "Safety" at the top of its management priorities. O Safety is Our Top Priority The Group will further refine our safe and stable transportation and earn deeper trust from customers and communities, which is fundamental to the Group's entire operations. In addition, each employee will work while being cognizant of the nature of his or her duties and proactively address risks, and we will devote our resources to reducing disaster-related risks given the increasing severity of natural disasters in recent years. Through these efforts, the Group will minimize the risk of occurrence of major accidents and will aim to achieve zero accidents involving passenger injuries or fatalities and zero accidents involving employee fatalities. In addition, the Group will promote initiatives to reform service quality, including preventing the spread of impact on our customers in the event of abnormalities. The Group will also expand and accelerate installation of automatic platform gates and other features by using the fare system established by the government in March 2023 to make train stations barrier-free. О Enhancing Profitability (Restructuring our Growth and Innovation Strategyinnovation strategies) With the keywords "post-COVID” and “inbound,” seizing the recovery in travel momentum and transportation demand, the Group will launch new products and services that match the changes in lifestyles of people and venture into new fields taking advantage of the Group's strengths, in order to create new profit streams. Construction for the introduction of upgraded cars on the Chuo Rapid Line and new train cars will be promoted, and full-scale construction of the Haneda Airport Access Line (tentative name) will commence in fiscal 2023 with the aim of opening in fiscal 2031. To create services that integrate the three businesses, we will provide more attentive services to customers in response to demand, increase sales of "Hakobyn," attract inbound customers through overseas promotions, develop MaaS using "Tabi-CONNECT" in various areas, strengthen the product lineup at “JRE MALL,” and further expand “STATION WORK.” In addition, we will accelerate our aggressive strategy, including the development of various attractive urban areas such as "TAKANAWA GATEWAY CITY" and rotational business model in the real estate segment. 37
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