PwC MSME Survey 2020
Case study: IBBA 36 Global Concept
Engineer Ibrahim Balami
IBBA 36
GLOBAL CONCEPT
Overview of Business
Historical background: IBBA 36 Global Concept was established in September 2001, when I finished my
secondary education. I officially registered the company on March 23rd, 2013, after realizing that I would not make
much progress running an unregistered business.
Inspiration: My Inspiration for starting my business was the need I saw around me then. I was always going to
the small kiosk to buy sugar for home use and I see the shop owner struggling to tie the sugar in plastic bags and
still trying to attend to his customers. I also noticed the unhygienic conditions in which the sugar was being
packaged, so I decided to start my sugar packaging business. I have not looked back since then.
Products & Services: I currently run a flour mill where we produce semolina and wheat grits, provide engineering
Services and machine fabrication for food processing as well, and also operate a corporate cleaning and janitorial
service.
"The Insurgency
that ravaged the
North-east
adversely
affected the
business."
Journey so far
Size of the
business: my
business has grown
from just one
business in my house
to 4 branches in
various locations
Number of
employees: we have
a total of 18 staff
members
Location: we are
located in Maiduguri,
the Borno State
Capital
Recorded Milestones
Major Setbacks
•
I was able to
expand my
business from my
house to a head
office building from
where we run our
affairs.
I was able to
expand my flour
mill from less than
500kg-capacity a
day to 4.6-tonne
capacity per day.
•
•
The Insurgency
that ravaged the
North-east
adversely affected
the business.
A failed contract |
did for a state
government
agency here,
where I lost a
huge amount of
money.
Issues / Problems
Production: Unstable prices of raw
materials is one of the major problems
we have. There is no price control on raw
materials.
Finance: it is difficult to access finance
from the financial houses,.
The Economy: the unstable economy
has had serious effect on our business,
especially in the engineering section, as
we have to import some of the materials
we use, and it is impossible to get the
official exchange rate.
Talent: it is actually difficult to get the
right human resources to work with, most
of the time you have to train them and
when they become skillful, they leave.
What solutions or recommendations
could you provide to overcome the
peculiar challenges of operating in
this environment? They solution is for
all business owners to be resilient, and
find a way around their challenges.
What stakeholders needed to act
upon, or provide these solutions, and
what they need to do: We need the
government as critical stakeholders to
improve the economic policies so that it
can favour small businesses, and CBN
should make the financial institutions
give a certain percentage of loans to
SME.
PwC MSME Survey 2020
PwC
June 2020
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