DIGITAL FINANCIAL INCLUSION IN INDONESIA
B
Indonesia at Glance
Low Savings Capability
46% Financial
Needs
"others: school
expenses, transportation cost and
payment for rent house
Payment for
airtime top-up
7%
Base respondent: 1,080
Others
14%
Food cost
34%
Bill Payment
21%
Pay loan
installments
(motorcycle, cre
dit etc)
500
My salary usually end up in my kitchen
because our expenses for daily food
almost lake 30-40% in a month
(Pulau Tidung. 28 years old
male, entrepreneur)
Payment for
household
54% Non
Financial Needs
goods and
Saving
9%
electronics
6%
Sumber: Market research on the value proposition of offering a prepaid card linked to mobile branchless banking in
Indonesia, presentation to NETHOPE/E---MITRA/BTPN/VISA, Juli 2014
Top 5 Financial Transactions Done by Unbanked
99% of respondents use cash as payment method
for both financial and non-financial needs
Total
N=6000
Male
n=2367
Female
n=3633
Urban
n=3160
Rural
n2840
>GK
n=2239
<GK
n=3761
Purchase of Goods
88%
Utilities Payment
83%
Purchase of goods for daily consumption and payment public
utilities, e.g electricity, are the most popular transaction
Airtime Payment
60%
65%
55%
68%
51%
73%
53%
P2P Transfer
58%
40%
75%
559%
55%
61%
56%
Receiving Salary
55%
72%
39%
53%
57%
54%
55%
Sumber: Survey of Users and Nonusers of Financial Services 2014, Intermedia
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