Financial Highlights & Corporate Responsibility

15 GOKALDAS EXPORTS LIMITED CUSTOMER SERVING KPI'S SUPERIOR TRACK RECORD OF SERVING CLIENTS In % LONG STANDING RELATIONS WITH MARQUEE GLOBAL BRANDS In % of Revenue 0.66 0.96 Qx 0h 01 Ch 0.98 186 48% 14% FY18 FY19 FY20 FY21 OTS OTIF Note: OTS Order to Ship | OTIF - On Time in Full 38% OTIF dropped marginally in FY21 due to ongoing challenges from the pandemic. Our high performance on client serving metrics make us the preferred choice of vendors for the global brands. We have continuously upgraded ourselves to meet the ever changing and evolving demand of our customers. Bulk of the revenue comes from long term customers. <5 years 5-10 years 10+ years 42 WALLET SHARE OF TOP 3 CUSTOMERS In % 52 53 FY18 FY19 FY20 FY21 Not only have we successfully served our clients for long period of time, we have also managed to garner a higher share of their wallet spends. Note: This data indicates - how we are growing year on year as a preferred vendor for top 3 customer based on their sourcing from India 58

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