Investor Presentaiton

Our value proposition Medium-term margin and ROE targets Our strengths Leading brands • Scale and reach • • Superior customer experience Engaged people Innovative capital platform Our strategy Grow with our customers Build better businesses Create value through digital Manage our risks • DIA/NZ 1m customer growth ¹ Material improvement IIA Grow across Australia 400K Capture the attention of the younger generation 250K At least $250m¹ insurance profit by FY24 Direct SME (Australia) 100K New Zealand (Consumer) 250K 20 FY22 Results | 12 August 2022 Key value drivers Our aspirations Customer growth Claims management Productivity Reinsurance and capital . "Create a stronger, more resilient IAG" Sustainable dividends Top quartile TSR Productivity initiatives¹ $400m of claims value ~$2.5bn gross operating costs >80% of interactions across digital channels Reported ROE 12-13% 2 Reported Margin 15-17% 2 (1) Refer to Appendix 1: FY23 Guidance and Outlook for more detail (2) Excluding business interruption provision releases iag

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