Scotiabank Strategy & Financial Objectives
Tangerine Overview
.
Tangerine is transitioning from Mono-Line to Multi-Product
offering to better meet the everyday banking needs of
Canadians.
The Everyday Bank Strategy offers Tangerine superior growth
opportunities compared to the Bank's previous Savings-only
business model, including:
Diversified NIAT profile in the face of intensified
competition and low interest rates;
Attractive Client Profile
Tangerine
Forward Banking
Big 5
42%
38%
Avg. client age (25-44)
35%
24%
Have a university degree
An evolved client experience that positions Tangerine as a
financial catalyst instead of a utility;
Household income> $100k
13%
30%
Personal income > $100k
5%
13%
Investable assets > $500k
5%
11%
•
Higher client growth from new products/cross-sell; and
Stickier client base due to primary relationship status.
Over the past two years, significant progress has been made to
solidify Tangerine as Canada's leading direct bank. In 2016,
Tangerine will focus on enhancing its position by:
-
Delivering a unique, transformational client experience;
Acquiring new clients and deepening existing client
relationships;
Solidifying Tangerine's Brand and Purpose in the
marketplace;
Leveraging additional opportunities for collaboration
between Tangerine and Scotiabank.
Client satisfaction continues to be the Bank's principal focus
•
Tangerine - Low Cost, Scalable Digital Bank
Client Sources
Tangerine Clients Indexed to other Financial
Institutions
59%
21%
7%
3%
BIG FIVE CREDIT UNIONS
(EX BNS)
BNS
OTHER
42
Scotiabank®View entire presentation