Retail Banking Performance Update

Europe (EUR mn) Net interest income 2,551 Q1'21 Q2'21 Q3'21 2,650 2,656 Q4'21 Q1'22 Q2'22 2,717 2,839 2,981 Q3'22 Change Q4'22 Q4'22/Q3'22 3,179 3,567 +12.2% 2021 10,574 12,565 Change 2022 2022/2021 +18.8% Net fee income 1,072 1,086 1,080 1,107 1,154 1,162 1,125 1,051 -6.6% Gains (losses) on financial transactions and other 432 107 385 93 312 134 388 139 -64.3% 4,344 4,493 1,016 +3.4% 972 -4.4% Total revenue 4,055 3,848 4,114 Operating expenses (2,072) (2,071) (2,049) (2,126) Net operating income 3,917 4,305 4,276 4,692 (2,060) (2,104) (2,132) (2,227) 1,983 1,777 2,065 1,790 2,245 2,172 2,559 2,530 4,757 +1.4% 15,934 18,030 +13.2% +4.5% (8,319) (8,523) +2.5% -1.2% Net loan-loss provisions (596) (606) (675) (416) (515) (631) (614) (636) +3.7% 7,615 9,507 (2,293) (2,396) +24.8% +4.5% Other gains (losses) and provisions (249) (346) (257) (436) (236) (342) (562) (488) -13.2% (1,288) (1,629) +26.4% Underlying profit before tax 1,138 825 1,133 938 1,494 1,199 1,384 1,405 +1.6% 4,034 5,482 +35.9% Underlying consolidated profit 771 561 842 647 1,073 867 1,011 1,038 +2.6% 2,820 3,989 +41.5% Underlying attributable profit 769 542 809 629 1,018 821 998 973 -2.5% 2,750 3,810 +38.6% Santander 24 24

View entire presentation