2020 Results Announcement slide image

2020 Results Announcement

Wealth & Insurance business provides Group with unique platform to grow income 38% of Group Business Income c.€33bn Ireland Retail Personal Balances (15% y/y increase in potential AUM) Bank of Ireland 2020 Results Announcement 35% Bank channel penetration (+3% y/y) €19.8bn AUM (+3% y/y) • Unique proposition as Ireland's only universal bancassurer Market leading positions in life and pensions and savings In-house product manufacturing and distribution platforms Business model captures all economic value accruing from self-manufactured wealth and insurance product life cycles • Scale of business - - - Ireland's largest bancassurer and leading life and pensions company; >600k customers, including >250k wealth customers Embedded value €902m; +7% since 2018 Operating profit grew 11% per annum, 2017-2019, pre-COVID-19 Harnessing digital and in-house product manufacturing capabilities Group Pensions MyPension365; launched in 2020, c.€3bn of back book pension schemes to begin migrating in 2021 Key offering to grow share of estimated c. €160bn DC and DB Irish pension market Full E2E digitisation and automation; 90% reduction in on-boarding times . . • Digitally enabled platforms Digital advice platform; 45% of wealth transactions through direct or digital channels Digital Insurance Wallet; now generates 38% of general insurance policies, including 59% of motor policies Additional insurance partners being added to increase choice . • Ireland's only universal bancassurer Broad suite of in-house propositions to meet growing need for ESG and de- risking solutions for pensions Multi-product opportunities with mortgage and SME customers via further penetration (+c.12% since 2018 to 35%) Using lower risk propositions (€0.5bn AUM flows 2020) amid negative rate environment and increased savings Bank of Ireland 14
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