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Group Financial Results

Income Statement by business line for FY2020 Group Financial Results for the year ended 31 December 2020 € mn Net interest income/(expense) Consumer SME Corporate Global Banking Banking Banking corporate International Wealth & Banking Markets RRD REMU Insurance Treasury Other Overseas Total 126 37 65 67 17 2 26 26 (14) I 3 330 Net fee & commission income/(expense) 37 9 11 7 50 3 8 (7) 2 25 (1) 144 Other income 2 1 1 6 3 1 9 56 CO 6 8 93 Total income 165 47 77 74 73 8 35 (5) 49 8 36 567 Total expenses (157) (22) (19) (12) (31) (6) (44) (8) (19) (14) (33) (5) (370) Operating profit/(loss) 8 25 58 62 62 42 2 (9) (13) 30 (6) (5) 197 Loan credit losses of customer loans net of gains/(losses) on derecognition of loans and (5) (1) (9) (11) (1) 1 (120) (1) (2) (149) changes in expected cash flows Impairment of other financial and non financial instruments (34) (4) (1) (3) (42) Provision for litigation, claims, regulatory and other matters Profit/(loss) before tax (6) (1) (7) 3 24 49 51 41 3 (129) (47) 30 (10) (5) (11) (1) Tax (0) (3) (6) (6) (5) (0) 16 6 (5) 1 (5) (1) (8) Profit attributable to non controlling interest 3 3 Profit/(loss) after tax - organic (attributable to the owners of the Company) 1 3 21 43 45 36 3 (113) (41) 25 (9) (7) (12) (6) Profit/(loss) after tax-organic (attributable to the owners of the Company) does not include provisions/net loss relating to NPE sales, including restructuring expenses (attributable to owners of the Company) 1) Bank of Cyprus Holdings 67
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