Team Internet Business Overview

Online Presence segment aims to optimise the domain name industry for greater efficiency 000 Optimising for efficiency Move towards "exotic" domain names Committed to excellence The Online Presence segment aims to streamline the domain name industry • There are approximately 1,500 Top Level Domains (TLDs), including generic, country code, and new TLDs and 4,000 ICANN-accredited domain registrars who manage the domain names • If each registrar aimed to provide every TLD, it would require managing six million contracts, technical integrations, and monthly billing tasks By connecting registrars to TLDs through our platform, we can cut tasks by nearly 99.9% • Team Internet's position as the European #1 and Global #2 domain industry clearinghouse solidifies our prominent role in the sector • Limited availability and rising prices of .com domains is leading to increased demand for country code TLDs and new TLDs • Since our expertise lies in country code TLDs and new TLDs, we are able to capitalise on this market dynamic . The emergence of Al can help in identifying premium domain names in emerging TLDs, and the proliferation of Al content farms can further boost domain creation rates, providing additional revenue opportunities for Team Internet • Team Internet prioritises customer service excellence across all businesses, notably in the Online Presence segment • We consistently exceed targets set in customer service level agreements (SLAs) and internal KPI benchmarks • We aim for a maximum one-minute wait time and 20-minute chat time, along with a 90% customer satisfaction score for queries resolved via chat, consistently meeting and surpassing these targets • We proudly maintain a Trustpilot rating of 4.6/5, showcasing our commitment to deliver high-quality customer service Notes: Glossary of Terms: ICANN - Internet Corporation for Assigned Names and Numbers; TLDs - Top Level Domains 8

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