Q1 2021 Business Update

0 Appendix A Reconciliation of Loss from Operations to Adjusted Operating Income (Loss) and Adjusted Operating Margin [Excluding Stock-Based Compensation and Related Employer Payroll Taxes] Adjusted operating margin is calculated as adjusted operating income (loss) divided by revenue. ($ THOUSANDS) Loss from Operations Add: Stock-Based Compensation Employer Payroll Taxes Related to Stock-Based Compensation Adjusted Operating Income (Loss) Adusted Operating Margin Q1 2020 Q1 2021 $ (70,185) $ (114,014) $ 54,107 $ 193,731 $ $ 36,866 $ (16,078) $ 116,583 (7%) 34%

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