2021 ESG Report slide image

2021 ESG Report

23 2021 ESG Report CRCBANK 24 Serving Rural Revitalization CSRC Bank contributes to rural revitalization by full coverage of financial talents in rural areas, opens Xingfu Village Bank, continuously improves financial accessibility, provides special products and services, and effectively implements the corporate vision of "Rural Finance Leader". Introducing Finance Talents to Rural Areas In order to enhance the organizational guarantee of financial inclusion and rural revitalization, CSRC Bank has actively explored the mode of financial talents helping rural revitalization, and through comprehensive cooperation with local communities, CSRC Bank has selected and assigned "Feiyan Specialists of Rural Revitalization " to achieve full coverage of financial talents in rural areas, providing personnel and mechanism guarantee for the special action of rural revitalization. In 2021, the cooperation of talents in Changshu's rural areas cover 8 towns, 6 streets, 2 development zones, 214 administrative villages and 116 communities. "Three steps" to explore the mode of financial talents helping rural revitalization Step 1 Step 2 Step 3 Build a three-level cooperation system of "city-town-village" to achieve two levels of full- coverage, namely, full-coverage cooperation between the head office and 16 towns (streets) and development zones in Changshu, and full-coverage cooperation between branches in Changshu and local villages (communities). select and assign 274 ""Feiyan Specialists" to full coverage of financial talentsat town (street) and village (community) levels to serve the countryside. Financial advisors are fully involved in rural governance and rural revitalization. Explore with pilot towns to carry out "three credit" construction projects to help grassroots rural governance. In order to further enhance the accessibility of rural finance, CSRC Bank established Xingfu Village Bank, the first investment management village bank in China, to open up a new chapter of financial services for rural revitalization. By carrying out "joint study and construction of party organizations" and "village courtyard meeting" with two village committees, CSRC Bank set up a team of "financial officials in village" based on the "village grid" and continued to fill the financial gap of villages and towns. Increase the number of outlets Issuance of loans to help farmers Promote whole- village credit Promote online services • • • • • CSRC Bank has 31 Xingfu village banks under its jurisdiction, 22 of which are located in the counties of less developed areas in the central and western regions, with a total of 328 branches covering 16 formerly state-designated poor counties, more than 90% of which are concentrated in towns, villages and communities, gathering more than 70% of credit resources. Xingfu village banks vigorously promote Xingfu sites, setting up nearly 95 light outlets in town and village communities and serving more than one million customers. By the end of 2021, Xingfu Village Bank had issued over 1.3 billion yuan of poverty alleviation loans to more than 8,000 poor households, with more than 90% used to support agriculture and more than 80% invested in the development of small and micro real economy, involving the renovation of dangerous houses, repair of pig and sheep pens, farming machinery, seed and pesticide procurement and other fields, helping to promote rural revitalization with practical actions. In 2021, the credit scale of the whole village reached 13.185 billion and the number of households reached 148,000, an increase of 251% and 223% respectively compared with the beginning of 2021; the credit balance reached 1.673 billion and the number of households reached 23,000, an increase of 428% and 379% respectively compared with the beginning of 2021. Xingfu Village Bank actively explores digital empowerment for financial inclusion and vigorously develops online services, using mobile banking, small programs and other channels to realize online loan application, online contract signing and other services. By 2021, the overall online rate of the village bank had reached 80%, and the number of online service customers reached 160,000; 30,000 new customers used online products such as "Xingfu Reserve" and "Fuxing Loan", and 0.5 million credit accounts were used. Enhancing Financial Accessibility including inclusive financial 153 sites in Changshu DO | III. Case CSRC Bank Haiyu branch created a community inclusive financial service outlet The Lidu Garden under Haifu new town community in Changshu is a community of demolished households in Haiyu, and there is only one bank within 2 kilometers around, it's very inconvenient for the people to handle financial business and purchase daily necessities. In order to enable the people in the local community to handle business nearby, CSRC Bank Haiyu branch actively builds the community inclusive financial service site of Lidu Garden, providing comprehensive service functions such as payment and settlement, loan financing, financial management, convenient payment and daily necessities purchase for the people. SWRGON 助农支付 飞燕集市 |公众教育 健康服务 CSRC Bank accelerates the construction of inclusive financial service sites, formulates the Implementation Plan of Changshu Rural Commercial Bank for Quality Improvement and Efficiency Enhancement, and relies on the brand of "Feiyan Sites" to reach the last kilometer of financial services according to local conditions. By the end of 2021, CSRC Bank had built 238 inclusive financial service sites, including 153 sites in Changshu, and covering 150 administrative villages. By the end of 2021, CSRC Bank had built 238 service sites covering 150 administrative villages
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