Scotiabank Track Record slide image

Scotiabank Track Record

Tangerine Overview Attractive Client Profile . Transitioning from mono-line (savings-only) to multi-product offering Strategy offers superior growth opportunities . Canada's leading direct bank, a low cost, scalable, digital approach Attractive Client Profile Tangerine Forward Banking Big 5 42% • Avg. client age (25-44) 38% 35% 24% Have a university degree - Household income> $100k 13% 30% Personal income > $100k 5% 13% Investable assets > $500k 5% - 11% Diversified NIAT profile in the face of intensified competition and low interest rates An evolved client experience that positions Tangerine as a financial catalyst instead of a utility Higher client growth from new products/cross-sell Stickier client base due to primary relationship status Enhance position by: - Delivering a unique, transformational client experience Acquiring new clients and deepening existing client relationships Client Sources Tangerine Clients Indexed to other Financial Institutions 59% - Solidifying brand and purpose in the marketplace - Leveraging additional opportunities for collaboration between Tangerine and Scotiabank Client satisfaction continues to be the Bank's principal focus 48 48 21% 7% 3% BIG FIVE (EX BNS) CREDIT UNIONS BNS OTHER Scotiabank®
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