2023 Highlights Digital Consumer Bank Europe
Risk, compliance & conduct management
'Our risk, compliance & conduct management is key to remain a strong,
secure and sustainable bank, that helps people and businesses prosper'
A risk, compliance & conduct management model that relies on:
Common Risk Principles
aligned with regulatory
requirements and inspired by
best market practices
A 3 lines of defence
model with a robust risk
governance
ខម
Advanced management tools
Risk Profile
Assessment
Systematic exercise to
assess the risk profile,
including all risk types
defined in the Corporate
framework, through a
single methodology
Risk Appetite Statement
& Structure of Limits
Scenario
Analysis
Aggregate level and
types of risk we deem
prudent for our business
strategy, even in
unforeseen
circumstances
Anticipating potential
impacts to take
preventive action
Risk Reporting
Comprehensive,
versatile with deep
analysis to facilitate
decision-making
A proactive management,
customer-centric, with the goal
of maintaining our medium-low
risk profile
✓ Embedding ESG factors
across the different
risks types, both from a
regulatory and management
perspective
✓✓Clearly defined
management and control
processes
Santander
Models'
unit
Oversee
Plan
Data and advanced analytics are a key lever to drive our business strategy, be more
efficient, improve quality and meet the challenges of our customers and employees
Risk, compliance annual plans to better oversight and follow up on the implementation
of long-term strategies
risk pro A risk culture based on
the principle that all employees
are risk managers
More information on the Group's Overview of our Corporate Governance presentation. See link to this document on slide 66.
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