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Investor Presentaiton

Best-in-class Digital Architecture ALL YOU NEED IS THE ITC HOTELS APP Best in Class Mobile App / Brand.com ⚫Industry Leading Features Native | Progressive Web App Frictionless Guest Experience • In-Room Automation* Seamlessly Integrated Online - Offline Journey :: Marketing CRM Support Sales Feedback Superior Loyalty Platform • Instant Gratification •Pan ITC Redemption Options NextGen CRM • Integrated Sales | Marketing | Service • Persona Based | Targeted Marketing C- Sharper Targeting Using Data Lake • Group-wide Data Lake • Cutting edge Tools & capabilities TC Enduring Value Progressive Cloud Application Stack • Quick On-Boarding New Hotels | Reduced IT Infra Capex • Standardization for Consistent Guest Experience Advanced Distribution Platform CRS Seamlessly Distributing Across All Global Channels CENTRAL RESERVATION SYSTEM • Own GDS Code World-Class Marketing Command Centre • Cutting Edge Social Media Tools & Analytics Platform • Sixth Sense - Enabling Targeted Customer Engagement *Available in select hotels | 12 |
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