Operational Levers to Enhance Profitability

Our medium-term goals ROTE1 13-15% Efficiency 42-45% ][ FL CET1 11-12% Dividend pay-out ratio 40-50% • We are the leading LatAm bank Continue structural profitable growth • Mid-term ROTE 1 20-22% • C/1 33-35% • Laid foundations for accelerating growth • Mid-term RoTE1 11- 13%2 • C/I 39-41% Leading European bank in profitability and growth • Mid-term ROTE 1 12-14% • C/1 47-49% Santander (1) Underlying (2) Adjusted for excess capital 42

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