Strategies for Multi-Family Real Estate Capital Allocation
AIR
COMMUNITIES
The most efficient and most effective way to allocate capital to multi-family real estate
3 The AIR Edge is our ability to provide exceptional service consistently due to our focus on culture,
resident satisfaction, innovative technology, and continuous process improvement
•
The AIR Edge is a durable operating advantage in driving organic growth, and scalable as our portfolio grows
Technology
Staffing
• Artificial Intelligence ("AI")
informs decision making
Resident Selection
Emphasis on attracting "good
neighbors" which creates
stability in our communities
• Use of Al to target identified
market segments predisposed
to be stable residents with
longer than average tenure,
and in turn income to pay
higher rents if earned by CSAT
Revenue Management
Pricing every unit, every day
based on pipeline of
prospective residents, and
balancing supply and demand
within markets
Active coordination between
offsite expert revenue
management and local
property management teams
•
•
Service technology platform
allows for efficient work order
completion and supports
integration of robotics
Smart home technology
installed in all units - lowers
turn, utility, and insurance
costs, while boosting revenue
• Work allocated to where it is
most efficient and effective
Proprietary in-house rapid
response teams support
teammates both onsite and
offsite
•
Specialization leads to better
performance, for example in
offsite collections
Capital Improvements
• In depth and regular review of
physical property conditions
⚫ Longstanding local market
relationships that ensure
access to contract labor
• Disciplined offsite underwriting
to identify capital
enhancement activity
increasing organic growth
IT & Technology
Physical
Properties &
Upgrades
AIR
COMMUNITIES
Real Time
Analytics & Tools
LEASING
CENTER
Organizational
Design & Staffing
People & Culture
Passion for continuous
improvement
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