Investor Presentaiton

MRP 2. We strive to create long-term value for all our stakeholders. In order to do so, we regularly engage and collaborate with our stakeholders to develop an understanding of their needs and expectations. List stakeholder groups identified as key for your entity and the frequency of engagement with each stakeholder group. Stakeholder group Whether identified as vulnerable & marginalised group (Yes/No) Channels of communication (Email, SMS, Newspaper, Pamphlets, Adver- tisement, Community meetings, Notice board, Website), Other Frequency of en- gagement (Annually/ half-yearly/quarterly / others - please specify) Purpose and scope of engagement including key topics and concerns raised during such engagement Employee benefits Employees No • Intranet Portal On a regular basis • • Functional and cross-functional • Equal opportunities committees • Recognition • Leader's talk • Learning and development Regular Employee Communication Forums Notice Board Safety and well-being Performance review and career development Business update Customers No Suppliers and Vendors No • • Investors / Shareholders No • Vision of the organisation On a regular basis • Customer feedback Resolution of their queries • Advertising • Resolving queries • Assessing performance Customer Service Support • Customer Satisfaction Survey Supplier and Vendor meets Face-to-face and electronic correspondence Supplier Audits Half-yearly Newspaper advertisement, website, Annual General Meetings, disclosures to stock exchanges Email, paper correspondence, physical meetings, telephone Community consultations Quarterly/ Annual/ Event Based Need based Periodic Recognition and engagement activities Undertaking discussion on sustainability parameters To update them about developments in the Company Address their grievances • Community development Community Yes • • Community events • Government Authorities Regulatory and No • Annual reports On a need basis • government • Making representations whenever • bodies needed through trade associations • Formal dialogues Policy Advocacy Deliberations and inputs on regulations and policies that have bearing on our operations 69

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