2022 Performance and Synergy Realization slide image

2022 Performance and Synergy Realization

2022 Sustainability Update 2022 Sustainability Highlights Business Sustainability + > THB 1,672 mn Debt consolidation program > THB 41 mb of accident protection and life insurance claims for All Free customers MM 29% increase in number of TSP customers 41% increase in DCA TSP customers 65% Transactional Net Promoter Score Corporate Governance and Business Ethics #1 in Fair Finance Thailand for 4 consecutive years 100% of 3rd party data processors signed PDPA and DPA O case of significant data breach 100% of board participated in ESG training B Environmental Sustainability USD 150 million Green and blue bond issuance > THB 12,635 mn green and blue loan setup* THB 2,000 mn Sustainability-linked loan to support blue finance 27% reduction of tobacco exposure with commitment to exit by 2023 38% reduction of coal-fired power plant exposure with commitment to exit by 2028 * Commercial green loan setup as of end of FY2022 and EV loan setup as of Nov 2022 tub Social Sustainability THB 318 mn positive environmental and social impact SME loan 45 payroll companies participated in Fin live & learn programs THB 38 mn CSR development programs > 48,000 people benefited from CSR programs THB 184 mn Donation via Punboon from >200k donors 53
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