2022 Earnings Presentation

Growth underpinned by a customer-centric strategy, with potential opportunities for greater transactionality and profitability Financial System Total loans increased 14.7% YoY on the back of privately-owned banks and public banks Loans continued their strong growth, rising 18.5% YoY in individuals and +15.3% YoY in SMEs ▸ Total customer funds rose 11.0% YoY, while mutual funds increased 7.4% YoY Strategy & Business Business evolution driven by greater customer transactionality Loans rose 8% YoY mainly due to SMEs, Corporates and secured loans to individuals Customer deposits increased 4% YoY as time deposit growth more than offset the decrease in demand deposits 001 Results Total income rose 1% YoY underpinned by net fee income and gains on financial transactions, which offset the NII decrease Costs increased 10% impacted by inflation, the salary agreement and higher operating expenses related to business growth LLPs rose YoY driven by retail and a one-off in CIB in Q4. The quarterly CoR and LLPs peaked in Q2, having declined in Q3 and Q4 excluding the one-off Underlying attributable profit fell 7% YoY impacted by higher costs and LLPs, partially offset by the increase in revenue and lower tax burden Santander 22

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