Bajaj Allianz Corporate Update

Key Technology & Customer Initiatives of Q1 FY23-24: 1/2 B Allianz BAJAJ Caringly yours Digital Journey Metrics Digital Agent Onboarding Q1 FY23-24 Digital Issuance Q1 FY23-24 From 100% in FY 22-23 -> 100% From 95.21% in FY 22-23 -> 95.64% Digital Payment Q1 FY23-24 Net Promoter Score* Motor Health PROOF OF AUTO FY22 FY23 FY22 FY23 INSURANCE From 92.47% in FY 22-23 -> 94.12% 70 ↑ 72 68 ↑ 69 VPay Insurance Industry first game changing add on cover that offers 360- degree coverage & umbrella protection for all Motor OD needs of insured vehicles Key Initiatives Summary A Revamped Pet Insurance Successfully launched a revamped Pet Insurance product, offering enhanced coverage and streamlined user journeys TP Claims Legal Platform Efficiently implemented a comprehensive platform to manage third-party legal claims to optimize processes Surveyor App for Non- Motor Claims Implemented cutting-edge Surveyor App for Non-Motor Claims, enabling faster assessments and seamless OD - Own Damage, TP-Third party, KYC-Know your customer, OCR-Optical character recognition, TR- traffic rewards * NPS conducted by an independent agency across the customer journey Integration with Traffic Reward App Integration with TR app, traffic rewards an initiative of Road Transport Ministry piloted for Nagpur City Offline KYC Implemented Offline KYC capabilities, streamlining customer verification by leveraging OCR solution 28

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