BFL Loan Loss Provision and Operating Expenses
Some of our key initiatives towards furtherance of ESG B
•
BAJAJ
FINSERV
"ESG is not just the right thing to do, it is what will shape a better tomorrow."
Governance
Board approved business
responsibility policy (including
material subsidiaries)
Liquidity solvency higher than
the statutory requirement
Women empowerment through
policies, opportunities, social
initiatives and more.
Empowering Society
• 'Cleft Reconstructive Surgeries'
for 58,000+ children since 2014
•
Eye care for 400,000+ individuals
over last 3 years
9,583 students (67.5% being
women) enrolled for CPBFI*,
since inception
• 860+ women farmers
empowered in ecologically
sensitive areas
Reaching Financial Services to
Million of Indians
• Crop insurance to 4.8+ million
farmers in last 3 years.
Financing to over 10 million new-
to-credit customers during last 3
years
Higher contribution of rural /
social sector business compared
to IRDAI norm s
Customer Centricity
Charters and policies to protect
interest of customers
• Use of technology to enhance
customer experience
• Conducted customer training and
awareness campaigns
• Supported customers amidst the
pandemic through repayment
moratorium, renew al extension,
etc.
•
Preserving and Protecting
Environment
Renewable power generated is
significantly more than the
electricity consumed
• Reduced paper consumption
through digital initiatives
10 bps incremental pricing on
fixed deposits placed digitally
•
·
Human Capital Management
33,000+ employees upskilled /
multi-skilled through trainings
40%+ employees below 30 years
4,200+ employees moved
through internal job posting
mechanism, etc.
⚫COVID-19 initiatives such as
financial aid, dedicated helplines,
doctor consultations, counsellors
for mental health & wellbeing,
etc.
*CPB FI Certification Program in Banking, Finance and Insurance
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