Digital Banking Strength and Strategic Funding slide image

Digital Banking Strength and Strategic Funding

Customer Assistance Programs (As of September 30th, 2020) Product Types¹ Canada Mortgages Active Deferral Requests¹ Active Total Exposure¹ % Current following Deferral Expiry 1,2 #('000s) % ($B) % 57 57.0% $15.07 92.1% 99.0% Credit Cards 9 9.0% $0.05 0.3% 86.1% Personal Loans³ 34 34.0% $1.25 7.6% 93.5% Total/Average 100 100% $16.37 100.0% 98.0% Change from August 31, 2020 -$22.6 International Mortgages 51 6.5% $5.17 60.9% 92.4% Credit Cards 468 59.7% $1.33 15.7% 88.2% Personal Loans³ 265 33.8% $1.99 23.4% 90.9% Total/Average 784 100.0% $8.49 100.0% 91.2% Change from August 31, 2020 -$3.5 Deferral Expiry Schedule ($B) Canadian Banking 16.4 11.4 International Banking Commercial & Small Business ($B) Active Deferral Requests #('000s) Active Total Exposures ($B) 8.5 3.8 Canada International 0.7 $1.1 1.2 $6.6 2.3 3.3 1.2 1.5 1.3 Total 1.9 $7.7 Sep-20 Oct-20 Nov-20 Dec-20 2021 Sep-20 Oct-20 Nov-20 Dec-20 0.1 2021 Change from August 31, 2020 -$1.4 1 As at September 30th 2020 2 Canadian payments % includes accounts that have not yet completed first billing cycle since expiring 390% of active deferred Personal Loans in Canada are Auto Loans, 20% of active deferred Personal Loans in International are Auto Loans 4 Figures relate to active deferral exposures and exclude amounts related to covenant relief requests 13
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