OneMain Financial Performance Overview
Extensive servicing resources, especially
critical in downturn
Delinquency timeline
Current
Days Past Due
Branch
1 payment
past due
Centralized
2 payments
past due
3 to 6 payments past due
Charge-off
Recovery
1 - 29
30 - 59
60-179
180+
Branch
Central Operations¹
Impact
# of locations
1,500+
5
People & places
High-touch
# of team members
~6,500
~1,700
customer
engagement
Initial contact
Underwriting/decisioning
✓
✓
Roles &
Verification & loan closing
responsibilities
Servicing/collections
Early-stage delinquency
Local relationships
OneMain Financial.
Note: Data as of December 31, 2019. 1. Excludes Insurance operation center in Texas.
Superior credit
performance
Late-stage delinquency,
charge-off and recovery
Higher customer
life-time value
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