Docebo Investor Presentation Deck
(1)
(2)
(3)
3,506
Customers¹
Customer growth by year
4.0
3.0
2.0
Consistent Execution Driving Customer and ACV Growth
81%
of ARR added in 2022
represented by customers that
chose multi-year contracts
1.0
0.0
0.9K
2016
1.2K
2017
1.4K
2018
1.7K
2019
2.2K
2000
2.8K
2021
3.4K
3.5K
2022 Q1 2023
~4x
Growth in average contract
value since 2016²
Average Contract Value (USD)
50.0
40.0
30.0
20.0
10.0
0.0
$12K
2016
$16K
$21K
2017 2018
$27K
$34K
109%
Net Dollar Retention
Rate in 2022³
$42K
$46K $47K
2019 2000 2021 2022
Q1 2023
As at March 31, 2023
Average contract value is calculated as total ARR divided by the number of active customers. Historically, in calculating average contract value, all references to the number of customers or companies we serve included separate accounts per
customer based on their installation(s) count. For the third quarter of the fiscal year ended December 31, 2020 and going forward, any separate accounts that our customers may have will be aggregated and counted as one customer based on the
contracted customer for the purposes of calculating our average contract value to provide a more precise understanding of this metric. The figures presented for 2016 to 2020 have been adjusted to reflect this methodology change.
As at December 31, 2022; see Appendix for definition of Net Dollar Retention Rate.View entire presentation